Frequently Asked Questions about Birthday Parties
Q: How do I reserve a party?
A: 3 Easy Steps to Book your Science Party:
1. Pick which party package you want
2. Select your preferred time
3. Choose your party theme
Once you have completed all 3 steps… Then you may reserve your party by paying the $75 deposit on-line. You will receive a confirmation e-mail with complete details of your party.
If you have any questions about how to plan or schedule a birthday party, call 919.460.5800 or
e-mail us at info@ScienceFun.org
On your party day
Q: Where is the Science Fun for Everyone Laboratory Located?
A: The Science Lab is located at: 111-131 James Jackson Ave Cary, NC 27513A map and directions are included in your confirmation. The invitation cards for your guests also have a map, phone number and website for more information.
Q: What time should I arrive?
A: You may arrive 15 minutes prior to the start of your party time. (We will provide a cart to help transfer any of your goods, cake, presents, etc… to-and-from your vehicle)
Q: Do I need to bring drinks for my guests?
A: No (unless you want to). We will provide a variety of juice boxes for children and cold bottled water for adult guests.
Q: What else do you provide?
A: We will provide paper goods (including plates, utensils, napkins and cups), knife and cake server, lighter for the candles, table cloths and drinks.
Q: Can I have pizza delivered to The Science Lab Party Room?
A: Sure… The staff will direct the delivery to the party room. Please have someone available to receive and pay for the pizza. Thank you.
- Pizza Delivery Options Nearby:
- Brooklyn Boys Pizzeria (919) 319-3232 we recommend the “Big Boy” 28’ pizza… It is HUGE and the kids LOVE it! We call it our “Dino-sized Pizza”! Just a suggestion.
- Pizza Hut Delivery call (919) 380-0005
- Domino’s Delivery call (919) 319-7000
- Papa Johns Delivery call (919) 380-7272
Q: What about goody bags?
A: Luckily all of our party packages come with “Design your own” Goody Bags filled with fun-science related take-homes, create-n-keep experiments will fill the bags and feel free to add anything additional.
Q: What should children wear to the party?
A: All Children will wear lab-coats during the experiments. All of the activities planned for the children are “hands-on”; play clothes are recommended. There are sinks in the party room for quick clean-ups.
Q: Do you have a Fridge or freezer available?
A: Yes we do! Feel free to bring in ice-cream, ice-cream cake or anything else that needs to stay cold.
Q: What about decorations?
A: We ask that no piñatas, confetti or silly string join the party. If balloons are used as decoration please take them home with you after the party is over. The Science Lab Party Room will be decorated for your party.
Policies and Important Information
Q: When will I settle my bill?
A: The bill will be settled at the end of your Birthday Party by your Birthday Party Coordinator. Your coordinator will go through the invoice and provide you with a copy. Your deposit will be deducted from the amount owed for the party. Check, Cash and Credit Card is accepted
Q: What happens in the case of inclement weather? Will my party be cancelled?
A: Our office staff will contact you the day before your party if conditions are such that we cannot safely support your party. We realize your child’s birthday comes around but once a year. We do everything in our power to ensure we do not disappoint a child on their birthday. Should your party be cancelled, we will make every effort to reschedule as quickly as possible.
Q: SPECIAL CONCERNS FOR CHILDREN WITH ALLERGIES OR HEALTH ISSUES?
A: We will make every effort to meet the needs of ALL children participating in our parties. Please advise us of any health or allergy concerns upon arrival. We never use nuts of any kind and Non-latex substitutes for gloves are standard in our equipment. Please call 919.460.5800 for concerns about any other items.
Q: Are the birthday children included in the guest count?
Q: Do the Scientist require parent help?
A: We do not require help, but always encourage any parent participation and support. They often enjoy the experiments as much as the children!
Q: What is your cancellation policy?
A: Cancellation policy: If you cancel a reserved birthday party three weeks prior to your party date, there is a $25 cancellation fee. There is a $50.00 cancellation fee for any party that cancels within 2 weeks prior to the party date. If cancelled within 72 hours the full deposit is non-refundable.
Q: Should I tip the Scientist?
A: Often customers inquire about a gratuity for the Scientists. Gratuities are always appreciated and are at your discretion.